Resolve is the name for a set of small, downloadable Sophos utilities designed to remove and undo the changes made by certain viruses, Trojans and worms. They terminate any virus processes and reset any registry keys that the virus changed. Existing infections can be cleaned up quickly and easily, both on individual workstations and over networks with large numbers of computers.

Windows 95/98/Me and Windows NT/2000/XP/2003

W32/Agobot-BT, W32/Agobot-HD, W32/Agobot-HH, W32/Agobot-HL, W32/Agobot-HS, W32/Agobot-IJ, W32/Agobot-IK, W32/Agobot-LG, W32/Agobot-LT, W32/Agobot-MR, W32/Agobot-MW, W32/Agobot-NA, W32/Agobot-NZ, W32/Agobot-OT, W32/Agobot-OU, W32/Agobot-QF, W32/Agobot-QO, W32/Agobot-RB, W32/Agobot-RV, W32/Agobot-SL, W32/Agobot-SX, W32/Agobot-TY, W32/Agobot-VB and W32/Agobot-ZF can be removed from Windows 95/98/Me and Windows NT/2000/XP/2003 computers automatically with the following Resolve tools.

Note: When disinfecting variants not listed above, use the recovery instructions in the appropriate virus analysis.

Windows disinfector

AGOBTGUI is a disinfector for standalone Windows computers

• open AGOBTGUI
• run it
• then click GO.

If you are disinfecting several computers; download it, save it to floppy disk, write-protect the floppy disk and run it from there.

After removing the worm you should check the virus analysis for details of any Microsoft security updates you should make, or, on single computers, update with all relevant security patches from Windows update.

For W32/Agobot-HH, W32/Agobot-LT, W32/Agobot-NZ, W32/Agobot-OT, W32/Agobot-OU and W32/Agobot-SX you should replace the HOSTS file from backup, or open it in Notepad and remove any of the entries listed in the virus description.

Command line disinfector

AGOBTSFX.EXE is a self-extracting archive containing AGOBTCLI, a Resolve command line disinfector for use by system administrators on Windows networks. Read the notes enclosed in the self-extractor for details on running this program.

After removing the worm you should check the virus analysis for details of any Microsoft security updates you should make, or, on single computers, update with all relevant security patches from Windows update.

For W32/Agobot-HH, W32/Agobot-LT, W32/Agobot-NZ, W32/Agobot-OT, W32/Agobot-OU and W32/Agobot-SX you should replace the HOSTS file from backup, or open it in Notepad and remove any of the entries listed in the virus description.

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